Last updated: July 23, 2026
1. Before making a payment
Please confirm programme suitability, fee amount, payment schedule, and start date with our admissions team before making a payment. Any programme-specific refund terms communicated in writing at admission also apply.
2. Cancellation requests
Refund or cancellation requests must be submitted in writing through our contact page, along with the student name, registered phone number, course name, payment date, and payment reference.
3. Refund eligibility
Eligibility depends on the programme, the date of the request, services already delivered, and any non-refundable registration, material, examination, or third-party charges disclosed at enrolment. Fees for completed classes, issued materials, or services already used may be deducted where applicable.
4. Processing
Once a request is reviewed and approved, refunds are returned through the original payment method where possible. Processing time can vary by payment provider and banking institution.
5. Course changes or cancellations by MCC
If MCC cancels a programme before it begins, we will offer a suitable alternative batch or explain the available refund option. Schedule changes that do not materially affect delivery are not normally grounds for a refund.
6. Contact
For help with a payment or refund request, contact our admissions team. We will review each request fairly and communicate the outcome.